RCReports

RCReports

Administration

Update Credit Card Info/Cancel Auto-Renew

We will walk you through how to update your credit card information for easy subscription renewal, as well as how to cancel your subscription auto-renew

Last updated on 26 May, 2026


Cancel Auto-Renew/Remove Old Credit Card

To find the account's credit card information, select Settings under the drop-down bar and under the tab Payment Profiles the credit card will appear.

PaymentProfile.jpg

To remove the old credit card or to turn off auto-renew, select the Action drop-down menu on the card and select Set as Do Not Use.

If a new card is not added to replace the old one, the subscription will not autorenew and your account will be deactivated when the renewal period ends.

DoNotUseCreditCard.jpg

Add a New Credit Card

To then add a new credit card, select Add Profile and then Add Credit Card

AddCreditCard.jpg

From here, enter the new credit card information and hit Add at the bottom to complete the process.

CreditCard.jpg

For questions or concerns, contact RCReports at 720-279-8800 or support@rcreports.com

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